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Architecture15 min readUpdated January 2026

The Complete Guide to Building a Multi-Tenant SaaS

Multi-tenancy lets you serve multiple customers from a single application instance. Here's how to implement it correctly from the start.

Key Takeaway

Multi-tenant architecture serves multiple customers (tenants) from one app instance. Choose shared database with tenant_id for most SaaS startups—it's simpler and cheaper. Use isolated databases only for enterprise customers with strict compliance requirements.

What is Multi-Tenancy?

Multi-tenancy is an architecture where a single instance of software serves multiple customers (tenants). Each tenant's data is isolated and invisible to other tenants, but they share the same application code, infrastructure, and often the same database.

Real-world example: Slack is multi-tenant. When you use Slack, you're on the same servers as millions of other workspaces. But you only see your workspace's channels and messages.

The alternative is single-tenant, where each customer gets their own dedicated instance. This is more expensive and harder to maintain, but some enterprise customers require it for compliance.

Shared vs Isolated: Which to Choose

Shared Database (Recommended for Most)

All tenants share one database. Each table has an organization_id column that identifies which tenant owns each row.

SELECT * FROM projects WHERE organization_id = 'tenant-123'

Pros: Simple to implement, easy to maintain, cost-effective, faster queries across tenants for admin features.

Cons: Risk of data leakage if you forget the tenant filter (solved with Row Level Security), harder to offer per-tenant customization.

Isolated Database

Each tenant gets their own database (or schema). Complete data isolation by design.

Pros: Maximum isolation, easier compliance (SOC2, HIPAA), can offer different SLAs per tenant, simpler per-tenant backups.

Cons: Complex infrastructure, higher costs (database per tenant), harder to run migrations, cross-tenant queries impossible.

Our Recommendation

Start with shared database + Row Level Security. It handles 95% of SaaS use cases. Add isolated databases later for enterprise customers who require it. This is how HiveForge works—shared by default, with the option to isolate.

Database Design Patterns

The Organization Model

Every multi-tenant SaaS needs an organizations table. This is the top-level entity that groups users and data.

CREATE TABLE organizations (
  id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
  name TEXT NOT NULL,
  slug TEXT UNIQUE NOT NULL,
  plan TEXT DEFAULT 'free',
  created_at TIMESTAMPTZ DEFAULT NOW()
);

Linking Users to Organizations

Users can belong to multiple organizations (think: contractor working with multiple clients). Use a junction table with roles:

CREATE TABLE organization_members (
  id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
  organization_id UUID REFERENCES organizations(id),
  user_id UUID REFERENCES auth.users(id),
  role TEXT DEFAULT 'member', -- owner, admin, member
  created_at TIMESTAMPTZ DEFAULT NOW(),
  UNIQUE(organization_id, user_id)
);

Tenant-Scoped Tables

Every table that contains tenant data needs an organization_id:

CREATE TABLE projects (
  id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
  organization_id UUID REFERENCES organizations(id) NOT NULL,
  name TEXT NOT NULL,
  -- Always filter by organization_id in queries
);

Implementing Data Isolation

Row Level Security (RLS)

Row Level Security is a PostgreSQL feature that automatically filters rows based on policies. Even if your application code has a bug, data can't leak to other tenants.

-- Enable RLS on the table
ALTER TABLE projects ENABLE ROW LEVEL SECURITY;

-- Create policy: users can only see their organization's projects
CREATE POLICY "Users can view own org projects"
  ON projects FOR SELECT
  USING (organization_id IN (
    SELECT organization_id FROM organization_members
    WHERE user_id = auth.uid()
  ));

With this policy, SELECT * FROM projects automatically returns only the current user's organization's projects. No WHERE clause needed.

Application-Level Checks

RLS is your safety net, but you should also filter in your application code:

# Python/FastAPI example
async def get_projects(org_id: str, user: User):
    # Verify user belongs to this organization
    if org_id not in user.organization_ids:
        raise HTTPException(403, "Not a member of this organization")

    # Filter by organization_id
    return db.query(Project).filter(
        Project.organization_id == org_id
    ).all()

How HiveForge Implements Multi-Tenancy

HiveForge uses the shared database model with Row Level Security. Here's what you get out of the box:

  • Organizations table with plans and billing
  • Organization members with roles (owner, admin, member)
  • Invitation system for adding team members
  • RLS policies on all tenant-scoped tables
  • Middleware that sets the current organization context
  • API routes scoped to the current organization
  • Admin dashboard for managing all organizations

You don't have to implement any of this yourself. Create an account, and you have multi-tenant architecture ready to go.

Skip 3-4 Weeks of Architecture Work

HiveForge includes production-ready multi-tenant architecture. Organizations, members, roles, RLS—all done.

Get Started Free

Frequently Asked Questions

Can I offer both shared and isolated to different customers?

Yes. Start with shared for most customers, then offer isolated databases as an enterprise add-on. HiveForge supports this hybrid approach.

How do I handle per-tenant customization?

Store tenant-specific settings in an organization_settings table. For UI customization (logos, colors), store these as organization metadata.

What about performance at scale?

Shared databases scale well with proper indexing on organization_id. Slack, Notion, and most B2B SaaS use shared databases. You'll likely hit other bottlenecks first.